Privacy Policy
About Us, You, and this Privacy Policy
Our role in your privacy
If you are an altoValue customer, potential customer, newsletter subscriber, job applicant, or just visiting our website, this policy applies to you.
In this policy, you will find information about the processing of personal data we collect when you interact with us through this website. We might not be able to predict how exactly we are going to use the information in the future, but no need to worry: we will make sure to let you know and, where necessary, ask for your permission.
But before we get to know You, here are some more details about Us:
-
Name: altoValue General Partnership
(Omorrythmos Etaireia - O.E.) -
Address: Leoforos Pentelis 7, Melissia –
15127, Athens Greece - Tax registration number: 801495145
- Email: meet@altovalue.com
- Tel: +30 2117508585
- Contact person: Zoe Popoli
Your responsibilities
It is very important for us that you clearly understand how and why your data is
processed, what are your rights and how you can exercise them. This why we need you to:
- Read this Privacy Policy
-
Visit this page regularly to check for any updates (we
will make sure to notify you of any significant changes) -
Understand that any personal information you provide
to us, will be processed according to this Privacy Policy
You are not alone in this!
Not sure you understood everything you read in here? We are here to help you!
Just reach out to us, via e-mail or telephone, and we will walk you through everything.
When & How we collect your data
We collect information about you when you interact with us.
This can happen in two ways:
YOU PROVIDE THE INFORMATION
TO US WHEN YOU:
- Subscribe to our newsletter
-
Send us a message through
the contact form - Book a pro bono consultation
- Apply for a job with altoValue
- Register to our events
WE COLLECT THE INFORMATION
AUTOMATICALLY WHEN YOU:
- Accept our cookies
- Browse any page of our website
Types of Data we collect
name, surname, company, position
information you provide to us when you apply for a job with altoValue. This may include, for example, information about your CV, education, work experience, references, skills etc.
your IP address, browser type and version, time zone setting, geolocation information, etc.
email, telephone, mailing address
Your URL clickstreams (the path you take through our site), how long you stay on our pages, what you do on those pages, how often etc.
Upon interacting with us, you may provide us with additional information, at your own initiative - for example, the content of the message you send us when you use the contact form on our website
Why & on What grounds we use your data?
When you interact with us or visit our website, we want to make sure that we offer you the best experience. We want you to browse through our pages seamlessly, without any bleeps, and find the information you need in an effortless manner. Let us do the work for you! How? By processing your information in a statistical form, to test our features, conduct traffic optimization, data analysis and research and improve the user journey.
We don’t want you to miss on the interesting stuff that is going on at altoValue! Which is why we use the contact details you have given to us, to send you updates about our team, our projects, events, and services.
We process your information (usually this would be your name, contact details, company and position) when you register to participate in one of our events. We do that with the help of a platform provider that handles the whole process of registration (uh – excuse me, what is a platform provider? Well, we thought you might ask > Click here to find out more!)
Through our website, you can Book a Call or a Pro Bono Consultation with our team.
We love to watch our team grow! Whenever we have an exciting opportunity with altoValue, we will post about it at the Career Opportunities section of our website. We will process the information you provide us (including, for example, your CV, professional & educational background etc.) to evaluate your application and get back to you on the job opening. We do that with the help of a platform provider that handles the application process of registration (what is a platform provider, again? Click here to find out more!)
Your Rights & Choices
At altoValue we want to empower you to make informed choices,
to exercise your rights and take full control of your own data.
HERE’S WHAT YOU CAN DO:
You have the right to access the information we hold about you
You may ask for information about the type of data we collect and process, why we process the data, for how long we keep your data, the third parties that have access to the data etc.
You can ask us to correct any inaccurate personal data about you
You have the right to receive and port your personal information to another device and/or business
Wait, what does this mean?
It means that you can ask us to erase any personal data we hold about you, if certain conditions are met – click here to find out more.
You can object to the processing of your personal data, where the processing is based on altoValue’s legitimate interest
You may ask us to restrict the processing of your personal data
When will this happen?
This might happen when we process data we collect about you to customize our emails and communication to you based on your behaviour – Attention please! Since we value the human touch to our communications, we do not engage in automated decision making. If, however, this changes we will let you know and provide you with all the tools to exercise your rights.
Where the ground of processing is your informed consent, keep in mind that you have the right to withdraw your consent at any time, for free. The withdrawal of consent covers only future processing of your personal data.
As we firmly believe in mutual understanding and communication, please first come to us if you have any complaints and we will do everything we can to resolve them. If, however you feel that we have not met your request, you can lodge a complaint with the Hellenic Data Protection Authority, the supervisory authority for the protection of your personal data.
AND HOW YOU CAN DO IT:
Email: meet@altovalue.com Tel: +30 2117508585
We don’t want to keep you waiting! Our intention is to reply to all valid requests within one month after we receive them. We will get back to you in case we need more time to address your issue (if, for example, your request is very complicated)
** We understand that this might be a tad overwhelming, so feel free to reach out to us if you have any questions, or if you want to find out more about your rights, or if you just want to make sure that you got this right!
How long do we store your data?
As a ‘rule of thumb’, we keep your data no more than what is really necessary for us to fulfil our purposes. Where the processing is based on your consent, we will keep your information until you withdraw your consent and ask us to delete your data from our database.
On some occasions, for example if we are instructed to do so by the law, or if there is a pending claim before the competent courts, we might need to store your data for a bit longer. Even if we need to keep your information for a longer period, we remain committed to our duty to protect your personal data. For as long as we have your information, we apply all necessary technical and organizational measures to ensure protection of your personal data (including anonymization and encryption where this is possible).
How do we protect your data?
Our team handles your personal information with diligence and care. We don’t want to get too technical here but, just to give you an idea, we have physical, electronic, and managerial procedures to safeguard your information including encryption (SSL-Security Sockets Layer encryption software), training of our personnel, processing of the data exclusively by specifically authorized personnel with the respective professional skills, technical knowledge, and personal integrity.
On the off-chance that a breach occurs for reasons beyond our control – we are only human after all! – rest assured that we will take immediate action to mitigate the consequences and we will follow the processes prescribed by the law
If you believe your privacy has been breached, please contact us immediately at:
Email: meet@altovalue.com
Tel: +30 2117508585
Who do we share your data with?
altoValue works with third-party providers that help us operate our website and offer our services to you. For example, we collaborate with companies for the development and maintenance of our website, the handling of the job application process, the registration to our events.
Such companies may obtain access to your information, only to the extent which is necessary for us to provide our services. We select our partners very diligently. Before we decide to work with any of our providers, we make sure that they take all the appropriate security measures to protect your data and respect your rights.
Through our website you may obtain access to websites and/or applications of our providers or third parties, which may or may not be our associates. We strongly recommend that you take extra care when you share information with third parties and that you carefully read their privacy policies, as we cannot take responsibility for the processing of personal data which may be conducted by the providers of the third- party websites and/or applications which you access.
We generally process the personal data within the European Union. Where personal data is transferred to a third country outside the EU, we take steps to implement the appropriate safeguards according to the GDPR (standard contractual clauses, adequacy decision etc.)
Cookies
We use cookies on our website to be operational or more efficient in its operation, to improve your navigation, to provide you with the full potential of the website and to ensure the correct display of the content.
Changes In This Policy
We will try our best to inform you in case we make any amendments to this Privacy Policy, but it would be great if you also paid us a visit from time to time to keep an eye for any changes!